Iowa Medicaid does not have copies of your bills. If you need specific copies of bills you will need to contact your provider. The email address is should receive the claims history within 5-7 business days for your request. For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking call Relay Iowa TTY at 1-80. The phone number is 1-80 or 51 (when calling locally in the Des Moines area), Monday through Friday, 8 a.m. You may contact Iowa Medicaid Member Services by phone or email. The Iowa Medicaid Member Services unit can place a claims history request for you. Programs I received a letter saying I can sign up for the Medicare Savings Program, what is that? How does the smoking cessation program work?įor further information on the smoking cessation program, please visit. Early Periodic Screening, Diagnosis & Treatment (EPSDT) for individuals under the age of 21.Ambulance services (must be medically necessary).There are several services that do not require a referral. What services don't I need a referral for? You will need to contact Child Support Recovery at 1-88. Iowa Medicaid Member Services is unable to release this information. How do I find out the insurance information for an absent parent insurance policy? The email address is It will take up to 10 business days from the date Iowa Medicaid Member Services receives your request to have the other insurance updated.
I am being told that I have another insurance listed on my file. It depends on which program within Iowa Medicaid you have been enrolled in. Members on Iowa Medicaid do not necessarily have the same types of coverage as coverage is determined by income and medical necessity as determined by your provider. My friend has different services covered then I do, why is that?
The IMCSC will assist you in enrolling your baby with Iowa Medicaid. You will want to contact the IM Customer Service Center (IMCSC) at 1-87 as soon as possible.
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